Client’s Rights

As an Organisation, all our Counsellors are members of a recognised professional association and will therefore abide by their ethical framework and professional practice.  The Organisation, however, is a member of the British Association for Counselling & Psychotherapy (Membership No 121556).  This means that, as the organisation is responsible for the clients, all complaints procedures and storage of data etc will be done in accordance with BACP Ethical Framework for Good Practice in Counselling and Psychotherapy.  A copy of the BACP Ethical Framework is available on request from the office.  You may also find it on the BACP website or you can order a copy from the BACP on 01455883320.  If an individual counsellor is a member of a different professional body a copy of their Ethical Framework will also be made available to you although it must be stressed that the organisation is a member of the BACP and therefore will use their Ethical Framework.